Terms of service
Agreement to Terms
By accessing or using the Whaletail Sales website, purchasing products, or interacting with our services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not use this website.
Eligibility & Website Use
You represent that you are at least eighteen years old or are using this website under the supervision of a parent or legal guardian.
Users agree not to use the website for unlawful purposes, upload malicious code, attempt to disrupt website functionality, copy or reproduce website content without permission, access restricted areas without authorization, or collect customer data from the website.
Whaletail Sales reserves the right to suspend or terminate access to the website if these terms are violated.
Orders & Availability
All products are subject to availability and many items are one-of-a-kind.
Whaletail Sales reserves the right to refuse or cancel any order, limit quantities per customer, or cancel orders suspected of being placed by unauthorized resellers.
Customers must provide accurate billing and shipping information. Orders may be canceled if inaccurate information is provided.
Pricing & Errors
Prices are subject to change without notice. Whaletail Sales reserves the right to correct typographical errors, incorrect pricing, or inaccurate product descriptions.
If an error is identified after an order has been placed, we reserve the right to cancel the order and issue a full refund.
Accuracy of Information
We strive to provide accurate and up-to-date information, but we do not guarantee that website content is complete, current, or error-free. Information provided on the website is for general informational purposes only.
Disclaimer of Warranties
All products and services are provided “as-is” and “as available.” Whaletail Sales does not guarantee uninterrupted website operation, error-free listings, or that products will meet individual expectations.
To the fullest extent permitted by law, Whaletail Sales disclaims liability for indirect damages, incidental damages, lost profits, business interruption, or data loss.
Total liability shall not exceed the amount paid for the product giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Whaletail Sales from any claims, damages, liabilities, or legal expenses arising from violations of these Terms, misuse of any product, or violation of any applicable law or third-party rights.
Governing Law
These Terms are governed by the laws of the State of Arizona without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Arizona.
Changes to These Terms
Whaletail Sales reserves the right to modify these Terms at any time. Updates become effective upon posting. Continued use of the website constitutes acceptance of the revised Terms.
Customer Service
Customer service hours are Monday through Friday from 8:00 AM to 3:00 PM Arizona Time. Please allow up to twenty-four business hours for a response.