Privacy policy

Whaletail Sales respects your privacy and is committed to protecting your personal information.

Information We Collect

When you purchase from our website or interact with our services, we may collect personal information including your name, billing address, shipping address, email address, phone number, payment information, and order history. We may also collect general website usage data to help improve our services.

How We Use Your Information

The information we collect is used to process and fulfill orders, provide customer support, communicate with customers regarding orders or inquiries, improve website functionality and user experience, and send marketing communications if you choose to opt in.

Third-Party Services

Our website is hosted on Shopify and we utilize third-party providers for payment processing, shipping services, and other operational functions.

Whaletail Sales is not responsible for errors, outages, or disruptions caused by third-party service providers.

Customer Content

If you submit reviews, photos, videos, or tag Whaletail Sales in social media content featuring our products, you grant Whaletail Sales a non-exclusive, royalty-free, perpetual license to repost and use that content for marketing purposes unless you request otherwise in writing.